Return And Refund Policy

At Bergh Solutions, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund under the following conditions.

Returns

Customers may request a return within 7 days of receiving the product. To qualify for a return, the item must be:


  • Unused and in its original condition

  • In the original packaging

  • Accompanied by proof of purchase

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund where applicable.

Refunds

Once your returned item has been received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within a few business days.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons, unless they arrive damaged or defective.

Return Shipping

Customers may be responsible for the cost of return shipping, unless the item is defective or incorrect.

Contact Us

For return or refund requests, please contact us with your order details and we will assist you as quickly as possible.